TERMS & CONDITIONS

By signing up and paying for the personal growth Program called The Believe in You Blueprint, participants agree to the following terms and conditions. 

 

THE BELIEVE IN YOU BLUEPRINT (BIYB)
The below services are included in the Program. 

INCLUDED SERVICES:

• CURRICULUM

  • 4 modules teaching our formula for overcoming self doubt. Each module includes:

    • A 45-Minute Training Session

    • A 45-minute Q&A/Open Sharing Session

    • Access to call replays

    • Access to call slides​

    • Access to handouts, worksheets and accompanying audios

• COMMUNITY

  • Access to exclusive community group for ongoing support, accountability and encouragement.

    • Community is all about YOU interacting with each other. It's not a space for individual coaching from Heidi Patience.

    • Heidi Patience will monitor the community from Monday to Thursday and interact where possible

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INSTRUCTOR-CLIENT RELATIONSHIP. Instructor agrees to maintain the ethics and standards of behavior established by similar instructors in this profession. Client acknowledges that Client may terminate or discontinue the relationship at any time, notwithstanding the “Fees” section below. Client acknowledges that the provided listed Services are a comprehensive process that may involve different areas of their life, including work, finances, health, relationships, education, and recreation. The Client agrees that deciding how to handle these issues, incorporating principles into those areas, and implementing choices is exclusively the Client’s responsibility. 

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Client acknowledges that the Services do not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that the Services are not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the relationship agreed upon by the Client and the Instructor. 

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The Client understands that in order to enhance the relationship, the Client agrees to communicate honestly, be open to feedback and assistance, and to create the time and energy to participate fully in the program by being part of the program on a routine basis, going over training materials & implementing practices, among other things. 

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SERVICES. The parties agree to engage in an 8-week personal growth “Program”. The Program calls will be held online. Services agreed to by Client are outlined above. Upon completion of the Program, Client will get lifetime access to call replays, slides and any other downloads provided during the Program. 

Purchase of this Program does not give Client access to any future renditions, benefits, improvements, or promises of the Program. 

Instructor reserves the right to control the amount of clients who partake in the Program at any given time.

 

FEES. For full consideration of the Program, Client has agreed to pay Instructor a reasonable fee. All payments for the Program are non-refundable and non-transferable (including fees given to payment platforms such as Apple Pay or Wix). Only in specific cases where Client follows all the steps outlined in the Program and makes a genuine effort to consistently and regularly apply the tools and techniques taught, but still does not see any results, can Client receive a refund. Client must request refund by emailing hello@heidipatience.com and affirm that they have put in the required effort to complete the Program and apply the strategies learned. Refunds are subject to approval by the Instructor upon review of the submitted request. Instructor reserves the right to request more information and have further discussion with Client before approving refund.

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The Client is legally responsible to pay according to the payment plan they select when they purchase the Program. Client’s access begins as soon as the initial payment is processed. If the Client chooses a monthly payment plan, Client authorizes Instructor to store their payment method and to automatically charge it for subsequent payment periods until the payment plan expires.

If payment is not received by the date due or there is a problem with the payment transaction or method, Client will be notified by e-mail and have a three (3) day grace period to make the payment following the due date. If for any reason a payment is outstanding, the Client will immediately be removed from the Program and will not gain access to any past or future assets until the outstanding payment is received. Instructor is not responsible if Client misses out on any elements of the Program due to late payments. 

 

SCHEDULE. The time of the weekly calls and the virtual location will be determined by the Instructor and shared with the Client upon enrollment into the Program. The length of the weekly call shall be for approximately 90 minutes.

In the case that Heidi Patience cannot join live due to sickness or unforeseen circumstances, the call will be rescheduled. 

 

SOCIAL MEDIA POLICY. Client agrees to communicate with Instructor solely via Instructor’s contact email. Requesting updates, feedback, or asking questions of the Instructor via Heidi Patience’s personal social media pages is strictly prohibited. hello@heidipatience.com is the only place where comments or concerns should be directed as the Instructor cannot promise answers when sent somewhere else. 

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TERMINATION. Instructor believes the Client will be happy with Program. If, for some reason, Client is not satisfied, Client may stop the use of the Program at any time, notwithstanding the “Fees” section above. Instructor can terminate the agreement at any time if Client breaches the contract or violates any of Instructor’s policies. Client agrees to pay Instructor for the full program amount, whether or not Client completes, finishes, or continues Program. Payment is due even if Client decides to terminate participation in the Program or if Instructor has to discontinue Program access due to late payments, violation of Instructor policy, or otherwise. All the terms of this Agreement will still apply even after termination of the Program. 

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PERSONAL RESPONSIBILITY AND ASSUMPTION OF RISK. Client acknowledges that it takes full responsibility for Client’s well-being and all decisions made before, during, and after Client’s participation in the Program. Instructor has used care in preparing the information provided to Client, but all of the information, Programs, and services are made available to Client for Client’s own personal use and for informational and educational purposes only. Client accepts full responsibility for Client choices, actions, results, and expressly assumes the risks of the Program for Client use, or non-use, of the information provided to Client. Client also understands that they are expressly assuming all of the risks of the Program, whether or not such risks were created or exacerbated by the Program.

 

Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions, and results arising out of or resulting from the relationship and calls and interactions with the Instructor. As such, the Client agrees that the Instructor is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Instructor. Client understands the Services are not therapy and does not substitute for therapy, if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

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RESULTS DISCLAIMER. Every effort has been made to accurately represent this Program and its potential. There is no guarantee that Client will see results using the tools and techniques in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of a specific outcome. Outcome is entirely dependent on the person using the tools and techniques taught by the Instructor. Instructor does not position this product as a “magic pill.” Client’s level of success in attaining the results claimed in our materials depends on the time Client devotes to the program, Client’s current mental state, knowledge, access to additional resources and various skills. Since these factors differ according to individuals, we cannot guarantee Client a specific outcome, nor is Instructor responsible for any of Client’s actions. 

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CONFIDENTIALITY. This relationship, as well as all information (documented or verbal) that the Client shares with the Instructor as part of this relationship, is bound by the principles of confidentiality. However, please be aware that the Instructor-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Instructor agrees not to disclose any information pertaining to the Client without the Client's written consent. The Instructor will not disclose the Client's full name as a reference without the Client's consent. Anything shared in the calls must remain in the calls. No information is to be shared with anyone outside the Program. 

 

Confidential Information does not include information that: (a) was in the Instructor's possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client's industry; ( c) is obtained by the Instructor from a third party, without breach of any obligation to the Client; (d) is independently developed by the Instructor without use of or reference to the Client's confidential information; or (e) the Instructor is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Instructor and as a result of such disclosure the Instructor reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges their continuing obligation to raise any confidentiality questions or concerns with the Instructor in a timely manner. 

 

As part of the purchasing process, Client must provide a valid email address where they'll be sent all communications. It is the responsibility of Client to keep the contact details up-to-date. It is the responsibility of Client to ensure that every effort is made to keep the Program details secure and not to disclose them to anyone. Information cannot be transferred and Client must not permit, either directly or indirectly, anyone other than themselves to use their personal information to gain access to the Program. 

 

Routinely, Instructor shares behind the scenes of Program with Instructor's community. If Client does not want their face/name shown they need to send it in writing to 

hello@heidipatience.com. If Client prefers for their face to remain anonymous during the calls, Client should block the camera. Instructor is not responsible for other clients sharing behind the scenes of their Program experience on social media. 

 

INTELLECTUAL PROPERTY RIGHTS. All content provided by Instructor to Client ( collectively, "Content"), including, but not limited to, graphics, logos, icons, images, audio, and video clips, digital downloads, data compilations, and software, is Instructor's property or the property of our licensors or licensees, and the compilation of the Content is our exclusive property, protected by United States, Trinidad & Tobago and international copyright laws, treaties and conventions. 

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Any trademarks, service marks, graphics, logos, page headers, icons, scripts, and trade names (each, a "Mark") maintained by Instructor are proprietary to us or our licensors or licensees. Our Marks may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among users or that disparages or discredits us or anyone else. All other Marks not owned by us that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. 

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Instructor grants Client a limited license to access and make personal use of the Content. No Content or any other Internet site owned, operated, licensed, or controlled by Instructor may be copied, reproduced, republished, downloaded ( other than page caching), uploaded, posted, transmitted, or distributed in any way, or sold, resold, visited, or otherwise exploited for any commercial purpose, except that Client may download one (1) copy of the Content that Instructor makes available to Client for such purposes on a single computer for Client's personal, noncommercial, home use only, provided that Client: (a) keep intact all copyright, trademark and other proprietary rights notices; (b) does not modify any of the Content; ( c) does not use any Content in a manner that suggests an association with any of our products, services or brands; and ( d) does not download Content so as to alter future downloads. Client use of Content on any other website or computer environment is strictly prohibited. 

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The license granted to Client does not include, and specifically excludes, any rights to: resell or make any commercial use of any Content; collect and use any product listings, descriptions, or prices; make any derivative use of the Content; download or copy account information for the benefit of anyone else; or use any form of data mining, robots, or similar data gathering and extraction tools. Client may not frame, or utilize framing techniques to enclose, any Mark, Content, or other proprietary information, or use any meta tags or any other "hidden text" utilizing any such intellectual property, without each applicable owner's express written consent. Any unauthorized use automatically terminates the license granted to Client hereunder. Client is granted a limited, revocable, and non-exclusive right to create a hyperlink only to our home page provided that the link does not portray us or our licensors or licensees, or their respective products or services, in a false, misleading, derogatory, or otherwise offensive matter. Client may not use any of our or any such party's intellectual property as part of the link without our and each such party's express written consent.

 

LIMITED LIABILITY. Except as expressly provided in this Agreement, the Instructor makes no guarantees, representations, or warranties of any kind or nature, express or implied with respect to the Services negotiated, agreed upon and rendered. In no event shall the Instructor be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any damages that the Client may incur, the Instructor's entire liability under this Agreement, and the Client's exclusive remedy, shall be limited to the amount actually paid by the Client to the Instructor under this Agreement for all Services rendered through and including the termination date. 

 

NOTICE. All correspondence or notice required regarding the Program will be made to Instructor and to Client at the e-mail address provided during enrollment in the Program. Should the Client's e-mail address or contact information change at any time throughout the course of the Program, it is the Client’s responsibility to update the contact information within 72 hours.